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Terms & Conditions
PLEASE READ CAREFULLY


V1.1 – Last Updated 01st October 2009


Gantor International Ltd (Gantor) is a company registered under the laws of Malta; Registration number: C 42764; registered address: ‘109, Sir William Reid Street, Gzira, GZR1033, MALTA. Casino Broceliande is operated by Gantor International Ltd.

Gantor is operating under a provisional class 1 on class 4 license, numbered LGA/CL1/390/2007 by the Lotteries and Gaming Authority in Malta and is also regulated by them (www.lga.org.mt). Gantor operates on the B3W platform (License LGA/CL4/389/2007).

1. INTRODUCTION

This agreement establishes the Terms and Conditions for the contractual relationship between Gantor International Ltd and any Player registering with the company.
The contractual relationship established in these terms is governed by the Laws of Malta.

It is essential that all players read and accept the following Terms and Conditions before participating in the games on this site.

If the Player disagrees with any of the following Terms we highly recommend him / her not to open an account with Casino Broceliande.

The Terms and conditions may vary from time to time and it is the Player’s sole responsibility to view this page on a regular basis (not less than once a month).

The player will be able to view the Terms and Conditions by Clicking on the ‘Information’ button on our web site and ‘Terms and Conditions’ tab. If the player disagrees with any of the updates the only option is to cease using his / her account by requesting closure of Player’s account (see point 8).

We recommend that all players print out (or save the file) all rules, policies and transaction records.

The Player does not hold the Company, its employees, offices, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertisers, promoters or other agencies, media partners and retailers responsible for any costs or expenses incurred or for liabilities and damages that may arise as a result of the Player's; (I) entry, use, or re-use of the Web site, (II) use of any materials on the Web site, (III) entry, use, or re-use of the Casino Server, (IV) participation in the Games, or, (V) the acceptance of any Prizes.

These terms and conditions may be provided in several languages. While we strive to accurately translate these terms to all available languages, in the case of any dispute between the English language version of these Terms and Conditions and versions in other languages, the English language version shall prevail.

2. OPENING YOUR PERSONAL ACCOUNT

2.1 Personal Information

Upon registration the Player will be asked to enter his / her ‘E-mail Address’, Password’, ‘First name’, ‘Surname’, ‘Full address’ including ‘City’, ‘Zip Code’ and’ Country’, valid ‘Phone number’ and ‘Date of birth’. The player agree to provide only true and current information and the Player further agrees to update this information as necessary to it true and current. (see section 2.5)

2.2 E-mail

Upon registration the system will automatically send an e-mail to the address provided and the Player needs to click on the link in order to validate the account.

2.3 Password

The player is advised to compile a password containing upper case and lower case alphabetical characters, special characters, number and the minimum suggested is of six characters. The User is obliged to keep his/her Login and Password secret and confidential. Any unauthorized use of the Player Login or Password shall be the sole responsibility of the Player and be deemed as his/her use.

2.4 Legal Age - Verification

The games offered on this website are restricted to individuals of legal age 18 years (i.e. 21 in Estonia) and older and to jurisdictions where the use of this website and its games are authorized by the law. Anyone under the legal age is prohibited to gamble and purchase funds. We retain the right to check and confirm the identity and age of the Player at any time (see section 4).

2.5 Profile Updated

All profile updates require proof of change before any fields can be updated. (i.e. address update - proof of former and new residence , change of identity – marriage certificate, bank details update – new bank details). We reserve the right to close any account without prior notice, after reviewing evidence in cases of non-conformance and contravention of these Terms and Conditions.

3. PRIVACY

Personal data and details of all Players will remain private and confidential. We undertake never to divulge any information about the user or bets and wagers placed by the Player.

Gantor has notified the Commissioner for Data Protection that it is processing personal data in accordance with the Data Protection Act, 2001 of the Laws of Malta. We do not share your data with any other parties outside the company; however, at times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest. You may yourself request any information pertaining to yourself and will at all times have right of access to the aforementioned information.

4. SECURITY

Players must not use funds originating from illegal and criminal activity.

Individual from the following countries are prohibited from playing REAL money on this site: US. It is the Player’s sole responsibility to check if his country allowed gambling.

Players are prohibited to sell or transfer their accounts to others.

The site operator is continually carrying out security checks, aimed and designed to protect both users as well as its’ own interests. The user accepts to undergo all these checks, including IP address, identity verification and control of domicile.

Any attempt to elude or evade the security checks, to supply false information and to indulge in criminal activities, shall result not only in immediate and irrevocable closure of the player's account in question, but the player will also be added to the Casino users’ black list. The banks shall also be notified and the user reported to the local authorities.

Players are not allowed to have more than one account registered with us. Any similarities between several accounts can prompt an enquiry by our security department and / or lead to the closure of the account in question.

We retain the right to examine and confirm our Player’s identity at any time. Moreover, we are required to verify the identity of all players when they deposit funds and cash out funds (view points 5.1 and 5.2 for more details). We will request, in accordance with the legislation, that documentation proving the Player’s identity is forwarded to our offices within 7 days. Failure to comply with this requirement on the part of the Player will oblige us to lock the account until the aforementioned documents are provided.

The regular Documentation requested is the following :

  1. A copy of all credit card front and back of ALL credit cards used on the Player’s account (full 16 digits).
  2. A copy of ID or passport with photo.
  3. A copy of a recent utility bill matching the recorded address on the Player’s account.
  4. Purchase Agreement Form (which will be provided by us).

We reserve the right to ask for any other documentation besides the above mentioned.

5. REAL MONEY

Players who choose to play for money do so at their own risk. As in any gambling game, there is the risk of losing money. Players must not treat the operator as a financial institution or expect interest.

All transactions are checked to prevent money laundering activities. We will report any suspicious activity to the relevant authorities.

5.1 Depositing

To play the Real Money Games, you will be required to deposit bona fide funds into your Account by any of the methods specified at Casino Borceliande, which may change from time to time in Company's sole discretion. Minimum and maximum limits apply to deposits depending on the method of deposit and as determined solely by Company. All funds will be paid, tracked and maintained in Euros and United States Dollars. If you have more than €150 / $150 in the player’s account we will not allow him / her to purchase more funds to prevent money laundering. A cumulative total of $3,000 in deposits the player is required of present proof of his identity along with proof of a physical / billing address.

5.2 Cashing out Funds

The Player may request to cash out any or all of his / her Account Balance at any time and there is no requirement to play in order for the Player to make such a request. The Player must first make a minimum deposit in order to be eligible to cash out from his / her account. In no event may Account Balances be transferred, substituted or redeemed for any other prize. Payment of funds cashed out shall be made by check, wire, and/or any other manner which Company selects in its sole discretion. In order for the player to cash out he / she is instructed to use the same method that he / she used to deposit funds, unless a credit card has been used. For the first time cash out the Player is required of present proof of his identity along with proof of a physical/billing address. Cash outs will be paid 5 days after the request is delivered to us, and they can be subject to any reasonable necessary security reviews by Company.

5.3 Re-deposit

We allow the Player to redeposit the funds back to his / her Player Account, up to 5 days after his / her cash out request.

5.4 Bonuses

We give out bonuses for the 1st time deposit and every time the Player credits in his Player’s Account. The player is eligible for various bonuses depending on the nature of the activity performed on his / her account. Some of these bonuses need to be wagered before being cashed out, for more information the Player is instructed to click here or on the ‘Promotion’ section on our web site.

  • No bonus can be withdrawn without being wagered. If a withdrawal is made, the remaining bonus balance will be removed.
  • The management reserves the right to change the terms and conditions or cancel any promotion at any time without notice. The management reserves the right not to issue the bonus if it feels that any form of abuse or unfaithful actions have been conducted by the player.
  • Promotions and bonuses are there to reward our valued players - casino-broceliande.com has a zero tolerance policy on bonus abuse and fraudulent activity. The casino reserves the right to block bonuses from any player who is deemed to be abusing our promotions. In this instance, the decision of the Casino Manager is final. If fraudulent activity or abuse is suspected, the casino reserves the right to remove any funds from the account.
  • Only one bonus per household may be issued. A user is not able to register more than one account in the system. Any attempt to try and deceive management by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account being suspended and removal of your funds.
  • We reserve the right to withhold any amount in excess of the player's original deposit from a player's withdrawal if the wagering requirement has not been fulfilled.
5.5 Transfer of funds

We do not accept transferring of funds from one account to another. Transferring of funds can be solely done by the operator depending on the case.

6. LIMITS

Upon opening an account all Players are eligible for the same limits through credit and debit cards – daily - €600, weekly €2500 and monthly €5500. Having said that the Player can request any amounts lower than the aforementioned at his / her own discretion. The limits may vary depending on the deposit option the player chooses to fund his account. The player will be able to view the limits when he / she try to process a deposit.

If the Player wishes to increase his / her limits he / she will be able to do so only after 4 months from his first deposit. Upon request to increase the limits the account is placed under investigation and if needed be our security department may ask for documentation.

7. ABANDOMENT OF ACCOUNT BALANCE

If the Player does not log into his Player’s account for a period of 30 months, he will be contacted by e-mail on the 29th month informing him / her that he / she needs to either player or withdraw the funds (limits in section 5.2). If we do not receive any answer in a month’s time your account balance will be reduced to 0 the money and the funds will be forwarded to the authority.

8. CLOUSURE OF ACCOUNTS

Gantor International Ltd. may, at its own discretion and without having to provide any justification, refuse to open an account or close an existing account. All contractual obligations previously made to the player will be honored.

The Player reserves the right to close his player account at any time. The player is instructed to indicate his / her desire to close his / her account in writing via e-mail, fax or letter:

E-mail: manager@casino-broceliande.com
Address: GANTOR INTERANTION LTD, 109 Triq Sir William Reid, Gzira, GZR 1033, Malta.
Fax: 00356 2065 6657

The closure of account can take up to 24 hrs therefore the Player will continue assuming responsibility for all activities on his / her account until such closure has been affected by us.

9. GAMES

THIS SITE HAS BEEN DESIGNED TO OFFER GAMES THAT ARE FAIR AND UNBAISED

Players may enjoy the games in demo made for free without betting real money, or they may login and play for real money.

Players are prohibited to use devises such as robots that distort normal game play.

10. BUGS IN THE SYSTEM

The exploitation of errors, programming bugs or editorial errors used to the players own advantage is prohibited and referred to as "bug-using". Each user is expected to notify the operator immediately or a site administrator accordingly, as soon as a bug is discovered. A user using a bug to their own advantage shall have their playing account blocked for as long as it takes our technical teams to reconstruct the user’s account to what it was prior to taking advantage of the bug in question. The same rules apply to users who fail to report a bug or irregularities.

Because all actions and modifications performed on this site are recorded, (registration, account modification, purchases, withdrawals, bets placed etc..) the Operator is able to return to a state of play that existed prior to the appearance of any errors or programming bugs in relation to the sites code of conduct.

If any of the above incidents occur and they affect the player or the Casino negatively; the player will be re-credited any unfairly lost funds or funds will be debited from the players account for any funds unfairly won.

Similarly, only the Site Administrator can determine whether a user took advantage of the situation or benefited from or tried to benefit from an error, programming bug or editorial error in relation to the site’s code of conduct. Once this has been determined, a decision will be made whether a “roll back” is necessary, or closure of an account is justified. The user must accept these rules and regulations and modus operandi in advance, together with the possible decisions that could be taken following the event.

11. COMPLAINTS


Should the Player at any time feel dissatisfied with our website, customer service, or feel in any way that we have not lived up to him / her expectations he / she may send a complaint to support@casino-broceliande.com with the word 'complaint' in the subject which will be passed immediately on to our management. We will handle your complaint in the shortest possible time.

If after our reply or action the Player still feel that we have not resolved his / her complaint satisfactorily he / she may complain directly to the Lotteries and Gaming Authority of Malta on their specific email complaints@lga.org.mt.

Please ensure that only complaints of a serious nature are escalated to the Authority.

 



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